{"id":21607,"date":"2018-05-15T11:03:42","date_gmt":"2018-05-15T09:03:42","guid":{"rendered":"https:\/\/vintagefootballclub.com\/cambio-e-reso\/"},"modified":"2024-10-23T22:07:06","modified_gmt":"2024-10-23T20:07:06","slug":"echange-et-retour","status":"publish","type":"page","link":"https:\/\/www.vintagefootballclub.com\/fr\/echange-et-retour\/","title":{"rendered":"\u00c9change et Retour"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_5 2_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.8%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:4.8%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-font-size:15px;--awb-text-color:#000000;\"><h2>Formulaire de Remplacement et Retour<\/h2>\n<ul>\n<li>Entrez le nom et le pr\u00e9nom, le num\u00e9ro de commande, la taille, la r\u00e9f\u00e9rence et le nom du produit, le motif du remplacement ou du retour<\/li>\n<li>Votre demande sera trait\u00e9e dans le meilleur d\u00e9lai<\/li>\n<li>Les demandes d&#8217;\u00e9change et de retour ne sont accept\u00e9es que si le Client remplit ce formulaire, elles ne sont pas accept\u00e9es par mail direct<\/li>\n<li>Les produits doivent \u00eatre retourn\u00e9s tels que livr\u00e9s, neufs, non utilis\u00e9s et lav\u00e9s, avec les \u00e9tiquettes attach\u00e9es et l&#8217;emballage d&#8217;origine<\/li>\n<li>Les produits personnalises avec le num\u00e9ro et\/ou le nom ne peuvent \u00eatre pas remplac\u00e9s, retourn\u00e9s ou rembours\u00e9s<\/li>\n<li>Le co\u00fbt de l&#8217;envoi de retour est \u00e0 charge du Client et doit \u00eatre effectu\u00e9 par poste recommand\u00e9, par courrier ou par tout type d&#8217;envoi avec suivi et signature \u00e0 la livraison<\/li>\n<li>Les frais de retour sont \u00e0 charge de Vintage Football Club \u00ae si le produit \u00e0 \u00e9changer pr\u00e9sente des d\u00e9fauts de fabrication ou s&#8217;il a \u00e9t\u00e9 envoy\u00e9 par erreur<\/li>\n<li>En cas de replacement, l&#8217;exp\u00e9dition du produit remplac\u00e9 est gratuite<\/li>\n<li>En cas de retour avec demande de remboursement l&#8217;int\u00e9gralit\u00e9 du montant de la commande sera rembours\u00e9, frais de port compris<\/li>\n<li>En cas de retour partiel avec demande de remboursement seul le montant des produits ou du produit retourn\u00e9 sera rembours\u00e9<\/li>\n<li>Nous acceptons le retour, apr\u00e8s avoir rempli ce formulaire, s&#8217;il est exp\u00e9di\u00e9 dans les 90 jours ouvr\u00e9s \u00e0 compter du jour de r\u00e9ception de la commande<\/li>\n<li>Les points pr\u00e9c\u00e9dents doivent \u00eatre respect\u00e9s selon nos <strong><a href=\"https:\/\/www.vintagefootballclub.com\/fr\/conditions-de-vente\/\">conditions de vente<\/a><\/strong> accept\u00e9es avant de finaliser la commande<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_3_5 3_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.2%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.2%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form fusion-form-builder fusion-form-form-wrapper fusion-form-191034 has-icon-alignment\" style=\"--awb-tooltip-text-color:#ffffff;--awb-tooltip-background-color:#00444d;--awb-form-bg-color:var(--awb-color1);--awb-form-placeholder-color:var(--awb-color8);--awb-form-text-color:var(--awb-color8);--awb-form-label-color:var(--awb-color8);--awb-form-border-width-top:1px;--awb-form-border-width-bottom:1px;--awb-form-border-width-right:1px;--awb-form-border-width-left:1px;--awb-form-border-color:var(--awb-color6);--awb-form-focus-border-color:var(--awb-color5);--awb-form-focus-border-hover-color:hsla(var(--awb-color5-h),var(--awb-color5-s),var(--awb-color5-l),calc(var(--awb-color5-a) - 50%));--awb-icon-alignment-top:1px;--awb-icon-alignment-bottom:1px;--awb-icon-alignment-font-size:1em;\" data-form-id=\"191034\" data-config=\"{&quot;form_id&quot;:191034,&quot;form_post_id&quot;:191034,&quot;post_id&quot;:21607,&quot;form_type&quot;:&quot;ajax&quot;,&quot;confirmation_type&quot;:&quot;message&quot;,&quot;redirect_url&quot;:&quot;&quot;,&quot;redirect_timeout&quot;:&quot;0&quot;,&quot;field_labels&quot;:{&quot;nom&quot;:&quot;Nom&quot;,&quot;pr\\u00e9nom&quot;:&quot;Pr\\u00e9nom&quot;,&quot;email&quot;:&quot;Email&quot;,&quot;t\\u00e9l\\u00e9phone&quot;:&quot;T\\u00e9l\\u00e9phone&quot;,&quot;num\\u00e9ro commande&quot;:&quot;Num\\u00e9ro Commande&quot;,&quot;Raison du remplacement ou Retour&quot;:&quot;Raison du remplacement ou Retour&quot;,&quot;confidentialit\\u00e9&quot;:&quot;&quot;},&quot;field_logics&quot;:{&quot;nom&quot;:&quot;&quot;,&quot;pr\\u00e9nom&quot;:&quot;&quot;,&quot;email&quot;:&quot;&quot;,&quot;t\\u00e9l\\u00e9phone&quot;:&quot;&quot;,&quot;num\\u00e9ro commande&quot;:&quot;&quot;,&quot;Raison du remplacement ou Retour&quot;:&quot;&quot;,&quot;confidentialit\\u00e9&quot;:&quot;&quot;,&quot;notice_1&quot;:&quot;&quot;,&quot;submit_1&quot;:&quot;&quot;},&quot;field_types&quot;:{&quot;nom&quot;:&quot;text&quot;,&quot;pr\\u00e9nom&quot;:&quot;text&quot;,&quot;email&quot;:&quot;email&quot;,&quot;t\\u00e9l\\u00e9phone&quot;:&quot;phone_number&quot;,&quot;num\\u00e9ro commande&quot;:&quot;text&quot;,&quot;Raison du remplacement ou Retour&quot;:&quot;textarea&quot;,&quot;confidentialit\\u00e9&quot;:&quot;consent&quot;,&quot;notice_1&quot;:&quot;notice&quot;,&quot;submit_1&quot;:&quot;submit&quot;,&quot;recaptcha_1&quot;:&quot;recaptcha&quot;},&quot;nonce_method&quot;:&quot;none&quot;,&quot;form_views&quot;:&quot;&quot;,&quot;form_views_counting&quot;:&quot;&quot;}\"><form action=\"https:\/\/www.vintagefootballclub.com\/fr\/echange-et-retour\/\" method=\"post\" class=\"fusion-form fusion-form-191034\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--link_hover_color: #f79000;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"191034\"><div class=\"fusion-form-label-wrapper\"><label for=\"nom\">Nom <abbr class=\"fusion-form-element-required\" title=\"required\">*<\/abbr><\/label><\/div><input type=\"text\" autocomplete=\"off\" name=\"nom\" id=\"nom\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"191034\"><div class=\"fusion-form-label-wrapper\"><label for=\"pr\u00e9nom\">Pr\u00e9nom <abbr class=\"fusion-form-element-required\" title=\"required\">*<\/abbr><\/label><\/div><input type=\"text\" autocomplete=\"off\" name=\"pr\u00e9nom\" id=\"pr\u00e9nom\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-email-field fusion-form-label-above\" style=\"\" data-form-id=\"191034\"><div class=\"fusion-form-label-wrapper\"><label for=\"email\">Email <abbr class=\"fusion-form-element-required\" title=\"required\">*<\/abbr><\/label><\/div><div class=\"fusion-form-input-with-icon\"><i class=\"awb-form-icon fa-envelope fas\"><\/i><input type=\"email\" autocomplete=\"off\" name=\"email\" id=\"email\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" data-holds-private-data=\"false\"\/><\/div><\/div><div class=\"fusion-form-field fusion-form-phone-number-field fusion-form-label-above\" style=\"\" data-form-id=\"191034\"><div class=\"fusion-form-label-wrapper\"><label for=\"t\u00e9l\u00e9phone\">T\u00e9l\u00e9phone<\/label><\/div><div class=\"fusion-form-input-with-icon\"><i class=\"awb-form-icon fa-phone-alt fas\"><\/i><input type=\"tel\" autocomplete=\"off\" name=\"t\u00e9l\u00e9phone\" id=\"t\u00e9l\u00e9phone\" value=\"\"  class=\"fusion-form-input\" data-holds-private-data=\"false\"\/><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"191034\"><div class=\"fusion-form-label-wrapper\"><label for=\"num\u00e9ro commande\">Num\u00e9ro Commande <abbr class=\"fusion-form-element-required\" title=\"required\">*<\/abbr><\/label><\/div><input type=\"text\" autocomplete=\"off\" name=\"num\u00e9ro commande\" id=\"num\u00e9ro commande\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><div class=\"fusion-form-field fusion-form-textarea-field fusion-form-label-above\" style=\"\" data-form-id=\"191034\"><label for=\"Raison du remplacement ou Retour\">Raison du remplacement ou Retour <abbr class=\"fusion-form-element-required\" title=\"required\">*<\/abbr><\/label><textarea cols=\"40\" autocomplete=\"off\"  minlength=\"0\"  rows=\"4\" tabindex=\"\" id=\"Raison du remplacement ou Retour\" name=\"Raison du remplacement ou Retour\" class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" data-holds-private-data=\"false\"><\/textarea><\/div><div class=\"fusion-form-field fusion-form-consent-field fusion-form-label-above\" style=\"\" data-form-id=\"191034\"><div class=\"fusion-form-checkbox option-inline\"><input tabindex=\"\" id=\"confidentialit\u00e9\" type=\"checkbox\" value=\"1\" name=\"confidentialit\u00e9\" class=\"fusion-form-input\" required=\"true\" aria-required=\"true\"\/><label for=\"confidentialit\u00e9\">J'ai lu et j'accepte la <a href=\"\/fr\/confidentialite-et-cookies\/\" target=\"_blank\">Politique de Confidentialit\u00e9<\/a><\/label><\/div><\/div><div class=\"form-submission-notices data-notice_1\" id=\"fusion-notices-1\" data-instance=\"1\"><div class=\"fusion-alert alert success alert-success fusion-alert-center fusion-form-response fusion-form-response-success fusion-alert-capitalize awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"awb-icon-check-circle\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">Votre demande a \u00e9t\u00e9 envoy\u00e9e, nous vous r\u00e9pondrons dans les plus brefs d\u00e9lais<\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div><div class=\"fusion-alert alert error alert-danger fusion-alert-center fusion-form-response fusion-form-response-error fusion-alert-capitalize awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"awb-icon-exclamation-triangle\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">Une erreur s'est produite lors de l'envoi de votre demande, veuillez r\u00e9essayer s'il vous pla\u00eet<\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div><\/div><div class=\"fusion-form-field fusion-form-submit-field fusion-form-label-above\" style=\"\" data-form-id=\"191034\"><div ><button type=\"submit\" class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-span-yes  button-default form-form-submit\" style=\"--awb-padding-top:20px;--awb-padding-right:32px;--awb-padding-bottom:20px;--awb-padding-left:32px;--button_accent_color:#ffffff;--button_accent_hover_color:#ffffff;--button_border_hover_color:#333333;--button_border_width-top:0px;--button_border_width-right:0px;--button_border_width-bottom:0px;--button_border_width-left:0px;--button_gradient_top_color:var(--awb-color8);--button_gradient_bottom_color:var(--awb-color8);--button_gradient_top_color_hover:var(--awb-color5);--button_gradient_bottom_color_hover:var(--awb-color5);--button_text_transform:uppercase;--button_font_size:20px;--button_line_height:var(--awb-typography1-line-height);--button_typography-letter-spacing:1px;--button_typography-font-family:&quot;Voltaire&quot;;--button_typography-font-style:normal;--button_typography-font-weight:400;\" data-form-number=\"191034\" tabindex=\"\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Envoyer la demande<\/span><\/button><\/div><\/div><div class=\"fusion-form-field fusion-form-recaptcha-field fusion-form-label-above\" style=\"\" data-form-id=\"191034\">\t\t\t\t<div class=\"form-creator-recaptcha\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"fusion-form-recaptcha-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tid=\"g-recaptcha-id-form-191034\"\n\t\t\t\t\t\t\tclass=\"fusion-form-recaptcha-v3 recaptcha-container 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