Replacement & Return Form
- Enter name and last name, email, order number, code, size and product name, change or return reason
- The request will be processed as soon as possible
- Replacement and return requests are accepted only if the customer send its from this form, they are not accepted by direct email
- Products must be returned as delivered, new, unused and washed, with the labels attached and the original packaging
- Customized products with numbers and/or names can’t be replaced or returned and refunded
- The cost of the return shipment it’s charged to customer and must be made by registered mail, courier or any type of traceable shipment with signature upon delivery
- The cost of return shipping is borne by Vintage Football Club ® if the product to be replaced has manufacturing defects or if it was sent in error
- In case of a replacement the shipment of the replaced product or products is free
- In case of a return of complete order with a refund request the entire amount of the product or products will be refunded, including shipping costs
- In case of a partial return with a refund request only the amount of the returned product will be refunded
- We accept the return, after completing this form, if it’s shipped within 90 working days from the day of receipt of the order
- The previous points must be respected according to our terms and conditions of sale accepted before completing the order
